Hello, there πŸ‘‹πŸΌ I’m a digital product designer with 12+ years of experience and primary expertise in B2B enterprise software.

With my superpowers in systems thinking, empathy for people, and iterative approach, I’m looking to find and solve meaningful problems, elevate cross-functional collaboration, and create values for users and business.

Projects

Noteworthy wins

About me

Resume

LinkedIn β†—

[email protected]


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Projects

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ServiceNow Cloud Observability

Unified observability platform for cloud-native architecture

During my time, the company was transitioning from being a niche player in the observability market into a primary solution. Working in a triad (with product manager and tech lead), I contributed to building and shipping 15+ features that allowed the company to execute on its vision. This is one of the key projects I worked on.

Dependency Map


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Upwork

Work marketplace connecting freelancers and clients

As a newly launched solution on Upwork, Project Catalog’s goal was to increase client conversion and one of the key strategies was to leverage the consultation type projects as a primary lever. Working with product managers and UX researchers, I contributed to defining the problem, researching, and designing solutions.

Consultation Project


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New Relic

Full-stack monitoring and observability platform for digital businesses

To remove a costly internal process and to respond to a long-standing customer request, our team was tasked with turning the manual process of updating data retention policies to a self-serve solution. Without a PM on the team, my contribution included designing conceptual model and UX, planning releases, and enabling sales.

Flexible Data Retention


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Noteworthy wins

These are not about multi-quarter, business-redefining, or 0-to-1 projects. But about the challenges and opportunities presented in front of me where I voluntarily rolled up my sleeves, took action, and created meaningful impact.

Ensuring scalable and quality UX through design system

Creating cross-team alignment on updated terminology and UI copy

Increasing conversion with design iterations and experiments


About me

Resume

LinkedIn β†—

[email protected]

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